Privacy

The controller is Pattùs Hotel, Rue du Débarcadère 21, 2024 Saint-Aubin-Sauges, Switzerland.

You can contact us at any time at hello@pattushotel.ch for questions about your personal data.

We may process information you send us, such as your name, email address, phone number, message, stay dates or event details.

Limited technical data may also be collected while browsing, in particular for security, analytics and website improvement.

Data is used to answer your requests, prepare a booking, process an event request, manage guest follow-up and improve our services.

We do not sell your personal data.

Some data may be processed by technical providers needed for the website, email sending, hosting, booking tools or analytics.

These providers access data only to the extent necessary for their mission.

Data is kept only for as long as necessary for the purposes described, guest relationship follow-up and legal obligations.

Contact or event requests may be archived for the time needed to process them and provide reasonable follow-up.

Under applicable Swiss law, you may request access to your data, rectification, erasure or object to certain processing.

To exercise your rights, write to hello@pattushotel.ch. Identity verification may be requested if needed.

The site may use technical and analytics tools to understand usage, improve performance and detect possible issues.

You can configure your browser to limit or refuse certain cookies.

We apply reasonable measures to protect data against unauthorised access, loss or misuse.

This policy may be updated to reflect changes to the site, our tools or the applicable legal framework.